System Outage with Icecold Services (Outage)
  • Priority - Critical
  • Outage Information

    Update - 2019-09-25

    12:30 - Services restored
    12:00 - Account restored.
    11:00 - Still awaiting an update from AWS
    10:00 - We had resolved the account issue and awaiting for AWS.
    09:30 - We had identified account issue and looking into resolving the issue.
    09:00 - Still awaiting feedback from AWS.
    08:00 - We had lost access to our services hosted in AWS. We have created a ticket with AWS online Support.
    07:30 - There are no new updates yet, this is still being investigated

     

    Customer Impact
    DNS Services, Shared Hosting, Voice Services.

  • Date - 25/09/2019 07:30 - 25/09/2019 12:30
  • Last Updated - 25/09/2019 12:50

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 Uptime
Icecold System
Shared Hosting (HS-CP)
Shared Hosting (HS2-CP)