System Outage with Icecold Services (Outage)
  • Priority - Critical
  • Outage Information

    Update - 2019-09-25

    12:30 - Services restored
    12:00 - Account restored.
    11:00 - Still awaiting an update from AWS
    10:00 - We had resolved the account issue and awaiting for AWS.
    09:30 - We had identified account issue and looking into resolving the issue.
    09:00 - Still awaiting feedback from AWS.
    08:00 - We had lost access to our services hosted in AWS. We have created a ticket with AWS online Support.
    07:30 - There are no new updates yet, this is still being investigated

     

    Customer Impact
    DNS Services, Shared Hosting, Voice Services.

  • Date - 25/09/2019 07:30 - 25/09/2019 12:30
  • Last Updated - 25/09/2019 12:50

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Icecold System PHP Info
Shared Hosting (HS-CP) PHP Info
Shared Hosting (HS2-CP) PHP Info