Providing you fast and reliable internet access.
Our plans are ideal for small to medium size businesses. We also offer enterprise solutions. If you are interested in dedicated Fibre or HSNS, please contact us.
If you are requesting a new installation, additional service fees will apply.
Enter your address to find out the broadband options available in your area.
If you are having UFB installed for the first time at your property, there is likely to be no installation cost. In some cases if the installation is complicated, additional charges will apply. We will advise you of these in advance.
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CHARGE TYPE
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DESCRIPTION
|
PRICE
|
|---|---|---|
|
Exchange visit
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Wiring is required at the local supplier's POP (exchange/cabinet).
|
$95
|
|
Site visit for new connection, no wiring
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Technician attends to your property.
|
$195
|
|
Site visit for new connection, inc wiring
|
Technician attends to your property.
|
$320
|
|
Restore premises wiring
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Internal site wiring to enable service.
|
$255
|
|
Administration fee
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One off connection fee.
|
$45
|
Explore frequently asked questions about our service to find the answers you need.
Check the address checker above to see if fiber is available for you! You can also contact us if you have any questions or special installation requirements.
The installation process usually takes a few weeks from the sign-up date, although this timeline can vary depending on demand and your specific location.
If you are transferring from an existing connection, this typically takes only a few days to a week.
If you have selected a router with your order, we will preconfigure the device. If you are bringing your own device, you will need a (fiber) ready router or modem.
We also provide enterprise level hardware to suit your best needs.
Coming soon! We are still working with our vendors.
We offer unlimited data with all of our plans.
We define “Fair Use” to mean the usage patterns of 99% of our users, assessed on a monthly basis.
All of our plans come with Open Term, which requires a 30-day notice for cancellation of services.
Once you provide us with your current fiber connection details, we’ll handle the transfer with your old internet provider. We recommend contacting your old provider to check for early termination fees, extra charges, or active services on your account.
Get connected with Icecold Internet and elevate your online experience to the next level!
